What are cookies?

Cookies are small encrypted text files that are stored on your computer or other device by this Website. The Website uses cookies to collect information about you.

We use cookies for the following reasons;

  • For marketing purposes for example, to display personalised banner
  • To identify you as you travel around our site and to monitor your journey and record sales. This enables us to identify issues and improve our customer journey.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.
  • To ensure that items are placed into your Shopping Basket and your order is processed correctly. For marketing purposes for example, to display personalised banners.
  • You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their usage please visit www.aboutcookies.org. Please note, however, that some cookies are essential in order to shop on the Website and in the event you do reject cookies this may impair the functionality of the Website and may mean that you are unable to shop on the Website.
  • At no point do our cookies or those of our third parties store your personal payment information.
Are there different types of cookies?
We have classified our cookies into two different types; First and Third party cookies. First party cookies are the cookies that Debenhams set to offer you a fully functional experience when shopping our site. Third party cookies are set by our business partners such as Social Media and Adobe Flashplayer, which we use to display video content.
First party cookies

In order to be able to shop on Debenhams.com we require your computer to accept cookies. Some of our cookies (classified as First Party cookies) are essential to enable the shopping basket and sign-in functions on our website, without them you would not be able to place an order with Debenhams. Our cookies don’t store personal information such as name, address or any payment details. Below is a list of the main cookies that we use and what we use them for, some of our partners also use cookies which you can find detailed under Third Party Cookies.

Name of cookie Party Purpose of Cookie
SSID, SSLB, SSPV, SSRT, SSSC, JSESSION ID, SSOD, WCS_UNIQUE_ID, WC_SESSION_ESTABLISHED, WC_USERSESSION_50529212, WC_AUTHENTICATION_50529212, _basket Debenhams/IBM These are cookie files placed by our website provider IBM to enable you to add to your basket, browse our website and allow us to recognise our registered users and save their basket items.
__UTMA, __UTMB, __UTMC, __UTMZ, s_cc, s_cm, s_cmdir, s_invisit, s_lv, s_lv_s, s_nr, s_sq, s_visitStart, s_vnum, sc_cvp55, sc_cvp56, sc_cvp58 Site Catalyst These cookies enable the function of Site Catalyst our analytics package provided by our partner Adobe. This allows us to generate statistical information such as visitor number, browser usage, shopping journey times and responses to our marketing activities. This information helps us to track our performance and to improve your journey on our website.
FSR.S, FSR.R, FSR.A Foresee ForeSee Results is our survey provider that allows us to display a survey to our customer’s to measure your satisfaction with our website. This survey also helps us to identify future ways of enhancing your shopping experience on Debenhams.com.
DebsiPhoneAppCookie Debenhams Debenhams use this cookie to identify which device you are accessing our site from so that we can direct you to a better
bn_u, bnTrail Baynote Baynote is our partner supplier offering Debenhams tailored product recommendations. This enables us to recommend other relevant and popular products to our customers on Debenhams product pages.
bvgacefRatingsAndReviews Bazaarvoice Bazaarvoice is our partner supplier allowing Debenhams to offer it’s customers the ability to create and share their product reviews with our other customers on our site.

Third party cookies

We work with carefully selected suppliers who also use cookies on our website. These cookies enable certain features that are run in conjunction with partners such as Facebook, Twitter & YouTube to function. We don’t control the setting of some of these cookies so for more information about please visit the relevant third-party website. Below is a list of the main cookies that our partner suppliers use and what they use them for.

Name of cookie Party Purpose of Cookie
LGP, TMP, TMS Tagman Tagman is an independent tag management system that enables Site Catalyst (see Analytics) and also our various marketing partners. This allows us to identify if you have entered our site from one of our affiliated partner sites (such as Vouchercodes.co.uk, Quidco) and allows us to identify which advertisements you have clicked on. Please note that each individiual advertiser uses its own tracking cookies and that the data accessed is not confidential or interchangeable. For more information on Tagman cookies and how to opt out globally, please visit http://eu.tagman.com/index.php.consumerprivacy.html
vdnaR, vdnaSessionId, vdnaWidgetMC, dis, evt, udc, udi, uic, uid Visual DNA/Struq These cookies are supplied by our carefully selected remarketing partners to provide you with personalised adverts when you visit other selected websites. To learn more about these cookies, please visit our supplier websites. Please visit http://www.struq.com/cookie_and_privacy_policy/index.php
bt, di, dt, loc, psc, uid, uit, uvc Add this These cookies enable you to share products you have found with your friends through printing, email sharing, bookmarking etc.
datr, i_id, lsd, lu, SR_geoCodeCache Social Media such as Facebook, Twitter These cookies are required to enable our customers to share their shopping experiences through social media such as Facebook and Twitter etc. Please note that if you do choose to share through these social media providers that we don’t control the setting of these cookies and we recommend that you check the provider’s website for further information.

We have tried to ensure that you our customers have full visibility of the cookies used on our website. Our website requires certain cookies to be enabled for you to be able to shop on Debenhams.com however if you would like to restrict or block cookies from this website you can use your browser to do so. Each browser allows you to restrict or block cookies in different ways so we recommend that you visit the Help section to learn how to set your preferences.

For further information about cookies and how to manage them visit www.allaboutcookies.org.